1. Introduction
Bidank respects your privacy. This policy explains how information is collected, used and protected when you visit bidank.com, contact us or place an order.
2. Information we collect
- Order and contact information: name, email address, phone number, billing and delivery address, and order details.
- Payment information: payment data is handled by secure payment providers; we do not store complete card details.
- Technical information: device, browser, IP address, cookie and browsing data used to operate and improve the store.
3. How we use information
- Process and fulfil orders, payments, returns and refunds.
- Provide order updates and customer support.
- Prevent fraud and protect the security of the store.
- Improve products, services and the shopping experience.
- Send marketing only where you have opted in or where permitted by law.
4. How information is protected
We use reasonable technical and organizational safeguards. Payments are processed through secure gateways, and access to personal information is limited to people and providers who need it to perform their work.
5. Sharing information
We do not sell personal information. We may share necessary information with Shopify, payment processors, fulfilment providers, shipping carriers, analytics services and other trusted providers that help operate the store. We may also disclose information when required by law.
6. Cookies
Cookies help operate checkout, remember preferences, measure performance and support relevant marketing. Browser settings can be used to limit cookies, although parts of the store may not work correctly as a result.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or receive a copy of personal information. To make a request, contact service@dethvyn.com. We may need to verify your identity.
8. Policy updates
We may update this policy to reflect operational, legal or regulatory changes. The latest version will be posted on this page.
9. Contact
Privacy questions can be sent to service@dethvyn.com.